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Harborough Museum

Accessibility statement

This accessibility statement applies to the Harborough Museum website.

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software.
  • Social media icons and the search box in the header of the website do not show a selection outline when using the tab button to navigate the page.
  • The search box in the header does not have an associated label to identify it.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in three days.

If you cannot view the map on our ‘How to find us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact with details the Access and Interpretation Team, Communities and Wellbeing service, Adults and Communities department, Leicestershire County Council:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Social media icons and the search box in the header of the website do not show a selection outline when using the tab button to navigate the page.
  • The search box in the header does not have an associated label to identify it.

We plan to make these elements of the website accessible as soon as possible.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs include information about trails and activities which website users can download and complete at home.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 14 August 2020. It was last reviewed on 1 September 2020.

This website was last tested on 24 October 2019. The test was carried out by Cyber-Media Solutions Ltd.

Opening hours

Wednesday-Friday: 10am-12.30pm, 2pm-4pm

Saturday: 10am-3.30pm

Sunday-Tuesday: Closed

Booking essential

Contact us

Send a message

Tel: 0116 305 3627

Address: The Symington Building, Adam and Eve Street, Market Harborough, LE16 7LT

The Symington Building logo
Logos for the partners of Harborough Museum
Visit England Quality Assured Attraction logo

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